What should I wear to class? We recommend wearing comfortable clothing you can easily move in. Grippy socks are recommended for all classes and sessions, however barefoot is ok. Don't have any grip socks? They are available for purchase in studio.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Do you have any Intro Offers? Yes! For new clients, we offer the following intro packages: 2 reformer classes for $50, 2 private sessions for $150.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
What if I arrive late? Don't stress, we have a 5 minute grace period so you can come in quietly and join us! Clients more than 5 minutes late will not be allowed into class for safety reasons, we kindly ask for your cooperation in this.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 8 months.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilateseast.com. We would be happy to help you schedule your sessions!
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Reformer Foundations Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
Do you require grippy socks? No, grippy socks are not required, but we do recommend them. Don't have any? We sell them in our Clinton Hill studio!
Do you take cash or Apple Pay? We are a cashless business, and we do not take Apple Pay. The easiest way to make a purchase in-studio is by keeping a credit card on file in your account.
Do I need to bring my own mat for your Mat Core Flow class? No, you do not need to bring your own mat. We will provide everything you need. Please keep in mind we only offer mat classes at our Bed Stuy Studio.
Can I use my mat class package to pay for reformer classes? No, these packages are not interchangeable, however you may use your reformer package for reformer classes at either of our locations!
Do you have any deals for new clients? Yes! For new clients, we offer the following intro packages: 2 private sessions for $150, 2 reformer classes for $50, and 2 mat classes for $36.
Can I still take classes when I'm pregnant? Yes! We ask anyone in their 2nd or 3rd trimester to take our Prenatal classes only. We also recommend booking a private session, so your instructor can tailor the experience to your specific needs.
Do you have any membership options? We do not offer an unlimited membership. If you are looking to take class often, we recommend trying our 10-class or 20-class packages for a better deal!
Do the class packages ever expire? Yes, you will be notified of the package expiration date at the time of purchase. Single credit: Valid for 1 month, 5-class/session = valid for 2 months, 10-class/session = 4 months, 20 class/session= valid for 6 months.
I just bought my private session package. How do I book my sessions? Please email our front desk at info@flowpilatesnyc.com or call us at 718-783-3900. We would be happy to help you schedule your sessions!
I just received a Flow gift card! How can I redeem it? Gift cards can only be redeemed by making your purchase through the Front Desk staff. Gift cards cannot be redeemed online. Please call, email, or bring your gift card into the Clinton Hill location and we can assist you with your purchase.
Can I take an Open Level class if I am new to Reformer Pilates? We do offer a Beginner Reformer Class, however if this does not work for your schedule, the Open Level class may be suitable. Our Open Level Reformer class size is small enough to allow individualized attention from your instructor. They will offer various options and modifications to meet the needs of a mixed-level group. If you're unsure about your first time at the studio, consider booking a private session!
I’m trying to book a class on the website and there is no option to book or join the waitlist. What does this mean? When there is no option to book or join the waitlist, the class roster is full and the waitlist has been capped.
I joined the waitlist for a class. When will I know if I got in? You will be notified by email (or text) up to an hour before the class time if you are admitted. Please make sure to remove yourself from the waitlist if you can no longer attend.
I received an email saying that a spot opened up on the waitlist but I wasn’t added because I have no class credits available. What happened? Your class credits may all be taken by future bookings. In order to be added to a class off the waitlist you must have an available class credit on your account. Your credit will not be used until you have been added to the class.
I was added to a class from the waitlist on the same day and I can no longer attend, will I still be charged if I cancel? While you may be added to a class less than 12 hours in advance, once you are added, our 12 hour cancellation policy applies. If you cancel a class reservation with less than 12 hours notice, you will forfeit the class credit. Please only join the waitlist for classes you are available to attend.
Waitlist Etiquette
If you are on the waitlist for a class, our system will automatically add you to the class if a spot becomes available up to 1 hour before the scheduled class time. You will receive an email notifying you that you’ve been added to the class. You are in the class regardless of whether you reply to the email. The standard 12-hour cancellation policy will apply once you’ve been added, regardless of what time you were added.
You will not be automatically added into a class if you do not have an available credit in your account. If a spot becomes available and you do not have a credit, the spot will go to the next client on the list. You will receive an email notifying you that the system was unable to add you.
If you anticipate that you will not be able to attend the class and have not yet been added, please remove yourself from the waitlist.
Use caution when joining multiple waitlists for the same day. You may be added to more than one class and will lose your credit if you cancel within 12 hours of the class.